FAQ's

Frequently Asked Questions

Shipping & Returns

Will I be able to track my delivery?

Tracking details will be shared with you once the order has been dispatched. Once the order has been dispatched you will receive a shipping confirmation email with your tracking link included.

How much is shipping?

  • Small Items: £4.99 per order
  • Standard Delivery: £24.99 per order
  • Priority Delivery: £39.99 per order
  • Offshore UK (Northern Ireland & parts of Scotland): £34.99

Do you ship internationally?

Unfortunately we do not offer international delivery at this stage.

What is your returns policy?

You can find out more at our shipping and returns policy page.

Products

Floorbeds

Can I upgrade this Floor Bed to a standard height as my child grows?

Yes. The Roomix Floor Bed is designed to evolve. You can purchase our add-on legs to raise the frame 22cm off the floor. This height is perfect for transitioning to a "big kid" bed and allows you to fit our under-bed storage drawers.

Can I remove the front barrier as my child grows out of needing it?

Yes, you can replace the front barrier panel with our Transition Day Bed Conversion Kit.
This allows you to remove the front barrier panel and switch it over for this conversion kit which opens up the front of your bed, day-bed style

Is there ventilation under the mattress to prevent mould?

Yes. Even though it is a floor bed, the design includes a 3cm air gap created by the side rails. This ensures air circulates freely under the slats, preventing moisture buildup and keeping the mattress fresh.

What is the weight limit? Can I co-sleep on the Floor Bed?

Absolutely. Our Floor Beds are reinforced for co-sleeping. The frame supports up to 200kg, making it safe for a parent to snuggle in for bedtime stories or comforting.

Can I change the opening side of the Bed barrier?

We offer two styles of barrier. Our 'switchable' barrier, where the opening is set into the front barrier corner, can be both left and right hand facing. We do not pre-drill the mattress slat holes on the barrier prior to assembly, allowing you to make the choice of left or right before completing your assembly. Alternatively, our centre barrier is symmetrical so suits all spaces. If you decide to swap sides on your Left/Right hand barrier later, you will need to fill small screw holes from the original slat rail positioning.

Does it meet UK Safety Standards?

Yes. The 70x140cm model adheres to BS8509 (Toddler Bed) standards for stability and anti-entrapment. Larger sizes meet BS EN 716 standards. We use cotton strapping to ensure slat spacing is permanently fixed at the safest distance.

We offer several options of mattress, from our Stompa toddler specific mattresses to our Jay-Be foam free mattress options - all are recommended for our Transition Beds, but each option is suitable for different circumstances.

Our Stompa toddler mattress, Depth 15cm, is specifically recommended for 18 months +
Our Stompa S Flex mattress, Depth 15cm, features an additional airflow layer for added support, recommended for 4 years+
Our Jay-Be foam free mattresses are recommenced both as an eco-choice and where parents are co-sleeping. All are recommended for 2 years +
The Benchmark S1 , Depth 19cm, features a sprung core, and additional suport layers
The Benchmark S3, Depth 20cm, features an additional layer of memory foam for better adult support when co-sleeping
The Benchmark S5, Depth 22cm, features an additional pocket sprung layer, which betters moves with different weight distribution when co-sleeping

Montessori Furniture

What is Montessori furniture and how is it different from traditional children's furniture?

The Montessori educational approach nurtures independence, encourages exploration, fosters concentration and focus, supporting the child's natural sensory development and self-directed learning processes. Montessori furniture feature child-sized designs which encourage children to engage actively with their environment.

Is Montessori furniture safe for my children?

Our Montessori furniture meets safety standards and are free from any hazards such as sharp edges or loose parts. Our pieces are also coated with environment-friendly 0% VOC oil and water-based non toxic paint which is certified for children’s toys and safety standards.

Can I join Montessori furniture together?

Yes! Our entire Montessori range is designed so that you can join them together to create your own unit. Simply select the 'Wall and unit fixing' option to receive fixtures to join our modular Montessori range together.

Can Montessori furniture be adapted as the child grows?

Yes! In fact Montessori furniture pieces are designed to grow with the child or can be easily adapted to accommodate their changing needs and abilities.

When will my Montessori furniture be delivered?

Your Montessori furniture will be delivered in up to 14 working days.

You will be able to track it's progress once you place an order. Contact us for estimated dispatch dates.

Kids Climb & Play

What are the benefits of a Pickler Triangle Climber?

The Pickler Triangle is a versatile structure which can be used in a number of ways. It helps children to improve their gross motor skills and provides a place to safely push their physical boundaries. Alongside encouraging mobility and muscle development, it also promotes open-ended play which encourage creativity and increases spatial awareness and balance skills.

Is the climber suitable for children?

The climber is suitable for children aged between 6 months and 7 years. It can be placed at different heights and angles to adapt to your growing children.

What's included in my climber kit?

Climber kits will include wall fixings, an allen key and easy instructions for wall mounting safely.

How much weight can the balance board support?

The board can hold up to 150kgs/330lbs which means it can be enjoyed by everyone but especially young children.

Can I use these indoor and outdoors?

Yes! The materials used are suitable for both indoor and outdoor use. The rope is very durable and robust, meaning it will last a lifetime. Your order can come with an indoor hanging kit for fixing to the ceiling.

Are gymnastic rings safe for kids to use?

Gymnastic rings are generally suitable for kids from 3 years old. It is essential to ensure that the rings are securely attached and installed to a stable spot capable of supporting the weight of the child. Also ensure the area is clear of obstacles.

Can gymnastic rings be adjusted for different heights?

Yes! You can easily adjust the rope length to the desired height of your children.

When will my kids climber and play items be delivered?

Your kids climber and play items will be delivered in up to 10 working days.

You will be able to track it's progress once you place an order. Contact us for estimated dispatch dates.

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